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We respect and understand that each person is individual; and we therefore strive to tailor our care and treatment to each person’s needs, wants and often limitations!
We understand many people are anxious about visiting the dentist, especially if they havenʼt attended for some time, and we will always do our best to put you at ease and make the experience as pleasant as possible. Your first dental appointment with us usually takes around 20 minutes, and will allow us to introduce ourselves and discuss any concerns or questions you may have.
We will cover your medical history and carry out a complete examination of your oral health, including a visual screen for oral cancer, and x-rays if appropriate. If the need for further treatment is identified this will be explained with any costs involved. We may advise you which Dental Plan may suit your needs and requirements.
We offer 2 types of Plan where you would pay a monthly fee, Basics and Routine. In order to join the most suitable plan we recommend you discuss this with your dentist at your New Patient Exam appointment.
To help you decide whether to stay as a Fee-per-Item patient or become a DPAS Plan member, please see the Private Fee list and Plans comparison on our Website.
To arrange your first visit you can call in person, telephone or send an email, although emails can be long-winded as we may not have the date/time you request. We will take some personal details and arrange a convenient appointment. If once made you are unable to keep your appointment, please be so kind as to let us know at least 24 hours beforehand, so your slot can be reallocated to another patient. We reserve the right to charge for missed appointments without notice.
A Medical History form is given in the Welcome Pack, please be so kind as to print a copy, complete, and bring to your first appointment to avoid delaying you longer than necessary. If you have a long list of medications, please bring a recent prescription, so we may take a copy for your records. Alternatively we are happy to post these forms out to you, just ask.
If you have any further questions or queries, please do not hesitate to contact us. We look forward to meeting you.
With Kind Regards,
Val Cook
Practice Manager
To obtain the safest treatment, your dentist needs to know of any health problems that may affect your treatment.
Click the button below to download our Welcome Pack and Medical History Form in PDF format so you can complete prior to your 1st appointment.